Cancellation & Refund Policy
We want you to shop with confidence.
Order Cancellation
Orders can be cancelled within 24 hours of placing them.
Once the order has been shipped, cancellation is not possible.
Returns
Returns are accepted within 7 days of delivery.
Items must be unused, unwashed, and in original packaging with tags attached.
Customers may be responsible for return shipping charges unless the product is defective or incorrect.
Refunds
Refunds will be processed within 7–10 business days after return approval.
Refunds will be credited to the original payment method.
Shipping charges (if any) are non-refundable.
Non-Returnable Items
Items marked as Final Sale
Used, washed, or damaged items (not caused by us)
For cancellation or return requests, please contact:
📧 hello@eternaspark.com
📱 +91 7994961139