Cancellation & Refund Policy

We want you to shop with confidence.

Order Cancellation

  • Orders can be cancelled within 24 hours of placing them.

  • Once the order has been shipped, cancellation is not possible.

Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unwashed, and in original packaging with tags attached.

  • Customers may be responsible for return shipping charges unless the product is defective or incorrect.

Refunds

  • Refunds will be processed within 7–10 business days after return approval.

  • Refunds will be credited to the original payment method.

  • Shipping charges (if any) are non-refundable.

Non-Returnable Items

  • Items marked as Final Sale

  • Used, washed, or damaged items (not caused by us)

For cancellation or return requests, please contact:

📧 hello@eternaspark.com
📱 +91 7994961139

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